Verifying Your club999 Account
The account check protects your balance, not our paperwork. We ask for a photo ID — national ID card or passport — a selfie holding it, and a wallet screenshot showing your name and number. Match the name on all three and the check clears in one pass; mismatches are the reason most checks stall. Once verified, withdrawals route to your own
wallet without the extra stop, and a locked account is recovered faster because we already know it is you.
- Send your ID — Upload a clear photo of your national ID card or passport. All four corners, no glare, nothing cropped out of the frame.
- Add a selfie — Hold the same ID beside your face and take the photo in daylight so both the card and your features are readable.
- Show the wallet — Screenshot your bKash, Nagad, Rocket or Upay profile page with your name and number visible in the same image.
- Wait for the confirmation — We message you inside the account once the check is done. Any item that fails comes back with the exact reason.